ERS TAXI SERVICE
Easy. Reliable. Secure.
The UK’s BSL and disability friendly taxi booking service under Access to Work.
ERS Taxi Service is a dedicated, Access to Work–compliant travel support option for Deaf and disabled clients who require safe, dependable taxi transport for work-related journeys.
Originally developed in 2006 — before the first iPhone was launched — ERS stood for:
🟡 Easy to book
🟡 Reliable availability
🟡 Secure travel support
We’re proud to relaunch ERS with a 21st-century upgrade — now featuring full Access to Work integration, SMS booking, and national coverage across England, Scotland, and Wales.
Who is ERS Taxi Service for?
✔ Deaf and disabled workers eligible for Access to Work travel support
✔ Clients unable to use public transport due to access or health barriers
✔ Individuals needing transport to and from work, training, or interviews
How It works
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Register your home and work addresses with us
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Text us your journey details — available 24/7
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Reply ‘Confirm’ or ‘Cancel’
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You're booked!
Why choose ERS?
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Fully aligned with Access to Work travel policies
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Only licensed, approved taxi partners
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No app needed – simple SMS-based system
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Run by Deaf professionals who understand your needs
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Nationwide coverage: England, Scotland, and Wales
Access to Work ready
We work directly with Access to Work clients, case managers, and support workers to ensure your journeys are properly documented, invoiced, and eligible for reimbursement through your active award.
Ready to register?
Click here to register as a new client and start using ERS Taxi Service today.
Frequently Asked Questions – Access to Work Taxi Support
Can I get a taxi funded through Access to Work?
Yes. If you are Deaf, disabled, or have a health condition that makes it difficult or unsafe to use public transport, you may be eligible for Access to Work funding to cover the cost of taxi journeys between your home and workplace. This support helps ensure you can travel to work reliably and safely, in line with your individual access needs.
Is there a limit to how much Access to Work will cover per taxi journey?
We ensure all journeys stay within Access to Work guidelines to prevent claim rejections.
Can ERS Taxi Service manage the claims on my behalf?
Absolutely. We submit monthly receipts, manage communications with Access to Work, and ensure all your transport documentation meets DWP compliance standards.
I’m Deaf, hard of hearing, or have a disability – can I book a Deaf-aware Uber driver?
Yes. We can help pre-arrange Deaf-aware or disability-conscious drivers where available. While Uber does not currently guarantee Deaf drivers on demand, we have already spoken with the London Uber Business Team and they are aware of these access needs, with the aim of improving future availability. We recommend advance booking to give you the best chance of being matched with a suitable driver. Our goal is to make your journeys as smooth, safe, and accessible as possible.
How do I sign up?
Register online. We’ll handle the rest, from application support to ongoing transport management.